With over 24 years of industry experience, Conrad’s management team has perfected their collection system. Conrad’s approach to collections is more than just about extracting money, Conrad’s Collection Specialists strive to meet a mutually beneficial conclusion for both client and consumer.
Conrad understands the importance of professionalism and discretion. Conrad’s experienced and educated staff treats every client with care and consideration. Conrad’s team presents a balanced, customer-service oriented approach to collections. Our collection experts are fully trained in Fair Debt Collection Practices Act (FDCPA) and state laws. Conrad’s goal is not simply to collect the debt, but accommodate each consumer’s situation and the priorities of the client. In all collection efforts, the reputation of the clients and the need to preserve the clients’ ongoing relationship with the debtor is of primary importance.
We believe that one of our greatest strengths lie in our ability to foster respect and communication between us and your consumers. We view ourselves as partners working with you to achieve mutual objectives. Conrad Companies' customer service representatives will listen to your consumers in order to find unique solutions to permanently resolve their individual situation.
Conrad Credit's profiling software is an analytical tool that prioritizes and focuses on selected accounts which will yield a higher recovery rate.
A predictive dialer is an indispensable tool for effective collections and agency success. In an effort to increase productivity, Conrad’s predictive dialer is an advanced outbound dialer and offers personalized voice messaging for leaving unattended messages and interactive voice response for automated access.
Conrad Credit's team presents a balanced, customer-service oriented approach to collections.