Servicing

Conrad Acceptance Corporation (CAC) provides comprehensive receivable management for all types of loans, including tuition contracts, membership contracts, mortgages, promissory notes and association dues.  The service provides thorough billing, payment processing, accounting, customer service, and collection calls on past due payments.

Conrad Companies works to provide competitive priced solutions combined with proven technology, security and complete services. Conrad Companies works diligently to ensure the best safeguards are available to our clients.  In an effort to provide the most secure environment, Conrad Companies meets PCI Compliance, which is a multifaceted security standard that includes requirements for security management, policies, procedures, network architecture, software design and other critical protective measures.

Services include:

• Welcome letter to all new accounts
• Monthly statements
• All payment processing
• Automatic debit of bank accounts or credit cards
• Timely, progressive late notices
• Complete monthly accounting (more frequently, if requested)
• Custom reports available
• All customer service inquiries
• Quality collection calls, including skip tracing
• Credit bureau reporting
• Internet access to all accounts and reports
• Online payments
• Remote reporting capabilities
• Electronic account placement
• DocuSign E-signatures
• Account Profiling Software that uses mathematical and statistical data to predict an account's propensity to pay and create a rank ordering of accounts
  
• Thorough collection follow up and automatic transfer to Conrad Credit Corporation